Legal Services

Transforming a legal subscription into proactive advice

Offer and Client Relations

Enjeux
Legal subscriptions used to be sold as access: the client paid for the right to call. Between cases, nothing came from the firm—and the value of the subscription was only truly questioned at renewal time.
Workflow
Legal Sources → Extraction → Client Profile Filtering → Weekly Alert → Outreach
STack
CE qu'on a mise en place

The firm redefined its offering around a subscription model. The challenge was to give it substance: something that would go from the firm to the client every week, without requiring a full-time lawyer to manage it.

  • Legal sources are monitored continuously — JORF, Légifrance, case law — and every publication is extracted and summarized.
  • The model assesses relevance for each subscriber based on their sector, size, and current cases. This is the core of the system: two clients in the same sector do not receive the same information because they are not exposed to the same regulations.
  • Each alert explains in one sentence why it is relevant to that client, so that the lawyer can use it as-is if they decide to make a call.
  • A lawyer reviews it before it is sent. The system suggests, it does not publish: in legal matters, there is no room for error.
Impact
  • The subscription is no longer just a right to call: it becomes a reason to call.
  • The firm initiates the contact, which changes the nature of the relationship—and the perception of value at renewal time.
  • Monitoring that was not profitable for any single client becomes so once it is pooled and filtered.
  • Control remains with the firm: nothing is sent without review.

Have a project, a question, or just want to bounce some ideas around?

Jean-Sébastien Prunet
+33 6 22 79 23 16
hello@tiwis.fr
Let’s take a moment to discuss your challenges, your vision, and to identify the key questions we need to address together.
Get in touch with me directly or book a video call below.