Food & Beverage

Turn a handwritten note into an order ready for approval

Sales Administration

Enjeux
Orders used to arrive as scanned paper notes, free-form emails, spreadsheets, and sometimes even photos or forwarded WhatsApp screenshots. Each one had to be read and then manually re-entered before entering the workflow.
Workflow
Scanned note, email, photo → AI Extraction → Draft for review → Human validation → Preparation → Invoicing
STack
No items found.
CE qu'on a mise en place

We built a platform that processes orders from end to end—from the moment they arrive, in any format, to the final accounting invoice.

  • A single multimodal call reads everything that comes in : PDFs, spreadsheets, photos of handwritten notes, and screenshots. Handwriting recognition is handled by the model itself, without the need for a third-party OCR engine.
  • It reconstructs the order : it identifies the customer from the content even when the email has been forwarded, matches informal product descriptions to the catalog, interprets relative dates—like "Friday" or "before Easter"—and reorders pages of a form that were scanned out of sequence.
  • The customer's history acts as a tie-breaker, never as the source. When multiple products could fit a description like "vanilla," it selects the one the customer usually orders and notes the reason in the line item comment. It never adds a product that wasn't requested.
  • Each line item carries a confidence score. A "usual order" becomes a flagged item for the preparer, not an assumption.
  • Nothing enters the workflow without human oversight. Every extracted order is reviewed and must be approved; anything that isn't an order is automatically discarded.
  • Once validated, the order flows through to workshop preparation, delivery notes, and the invoice, which is pushed as a draft into the accounting system.

Impact
  • You no longer enter orders; you simply review them.
  • The messiest channels—screenshots, photos, shuffled pages—are no longer manual edge cases.
  • Catalog matching and historical analysis eliminate the risk of incorrect products or quantities at the source.
  • Invoices are automatically sent as drafts to your accounting system, with no manual data entry required.
  • Human oversight is maintained: no order is processed without approval.

Have a project, a question, or just want to bounce some ideas around?

Jean-Sébastien Prunet
+33 6 22 79 23 16
hello@tiwis.fr
Let’s take a moment to discuss your challenges, your vision, and to identify the key questions we need to address together.
Get in touch with me directly or book a video call below.