Experience Design | Tiwis — UX, Product and Innovation

Experience design

Transforming usage
into lasting emotion

Combine Design Thinking
and Agility to develop
unique brand experiences
and customer interfaces,
designed to last and perform.

Methods

Design Thinking & Agility at the heart of our product development approach and services

Strategy

Aligning vision
& market fit

User needs

Business objectives

Tech context

Value proposition and product vision

We immerse ourselves in your world, to understand your market, your customers and users, your businesses and to define a vision and an ambition together.

Market research and analysis
Study of trends and innovations
Stakeholder interviews
Operational immersion
Field surveys
Individual interviews and focus groups
Rationalization of lessons

Design

Define a solution
truly useful

prototype

designing

tests

Analysis

Validated MVP and development plan

Through an iterative process, we design and produce prototypes of interfaces or services to test them and validate our solutions.

Collaborative and ideation workshops
Design sprints
Realistic prototypes
Testing with end users
Improvement iterations

Development

Agility in service
of customer value

prioritization

development

deployment

Solution deployed and improvement plan

We develop your end-to-end solutions by following agile methodologies and by implementing continuous improvement in your product management.

Interface design (UX, UI)
Web and mobile development
Content development
Functional and user tests
Definition of the prioritized development plan
Adapted agile project management (Scrum bases, Kanban...)

Performance Marketing

Steering growth‍

Deployment

KPI

Analysis

Optimize

Owned

Paid

Earned

Social

360 launch and performance management

Together, we are implementing a 360 communication strategy to propel the offer and put in place an approach to manage performance and investments.

360 media and marketing performance plan
CRO objective definition and routine
Setting up management KPIs
Establishment of decision-making bodies
Operational launch

Design

We design solutions in an approach to managing performance and improving customer satisfaction.

Tailored corporate

brand site

Bring your brand to life through a unique, coherent and emotionally engaging digital experience.

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Efficient

e-commerce site

Design a successful online store, designed to sell better, retain and enhance your brand with every click.

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Seamless

mobile experience

Create powerful and consistent applications across devices for seamless and engaging user experiences.

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Data strategy,

AI and automation

Transform your customer knowledge into a growth driver through data, artificial intelligence and automation.

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CRM program

deployment

Build a sustainable and agile customer relationship through a CRM platform at the service of knowledge, satisfaction and growth.

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Customer support

platform

Your turnkey customer relationship ecosystem and content for an optimal experience and satisfaction.

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Buisness cases

Superhead

Premium mountain stay booking platform

360 Brand Development and Product Development

Pellegrin

Jewelry house in Provence

Development strategy and digitalization

Lumara Vision

Solution for digitizing maritime oil and gas operations

UX and app development

Transforming usage into lasting emotion

Aligning vision& market fit

Value proposition and product vision

Define a solution truly useful

Validated MVP and development plan

Agility in service of customer value

Solution deployed and improvement plan

Steering growth‍

360 launch and performance management

Tailored corporate

brand site

Efficient

e-commerce site

Seamless

mobile experience

Data strategy,

AI and automation

CRM program

deployment

Customer support

platform

Superhead

Pellegrin

Lumara Vision

Transforming usage
into lasting emotion

Aligning vision
& market fit

Define a solution
truly useful

Agility in service
of customer value